(They) use their knowledge of their stock to find the exact shoes which work

By email 17.4.13

I walked into this shop by chance about 20 years ago, desperate to find a pair of shoes strong enough to walk to work and back every day.
Putting on a pair of Mephisto shoes felt like coming home. The people in this shop use their knowledge of their stock to find the exact shoes which work.
Since then, Mephisto shoes from this shop have been my friends. I always have a pair.  They really do help my feet to walk the pavements. I have just returned to have my latest pair resoled after about 3 years' tough daily wear. It's amazing in this day and age that shoes can be resoled! They stitch a whole new sole on, not just stick a layer to the base.
No, they aren't cheap, but they last.